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 Installation |
Site Preparation
An appropriate site should
be chosen for the ATM. Transact recommends the walk up, rear load, through the
wall ATM's for scrap yards but lobby front load units are sometimes needed.
Drive up ATM's are not practical in the scrap environment because of the
difference in the height of the vehicles. Walk up ATM's are rated
for outdoor customer access. They
can be installed in a prefabricated building away from your main building or
through a wall opening in your existing building. Traffic flow and customer
safety should be considerations when choosing a site for an ATM.
The ATM
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The inside of the ATM
requires a controlled environment (heating and air-conditioning).
Electrical power clean (isolated circuit) 110 Volt 20 AMP circuit. |
Scope of Work
Transact to Provide:
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Specifications for the
contractor who provides the wall opening, cabling, electrical
connections. |
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Training on ATM
first-line maintenance and system usage. |
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Payment System Hardware
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Payment System Software
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Transact will provide support throughout the
installation. |
Customer to Provide:
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A location for the
Hardware ATM and ATM Computer opening & finishes |
 First line maintenance:
 Second line maintenance Second line maintenance is for repair of the ATM and includes parts, labor and travel. National ATM service company’s include NCR and Diebold. There is also a national network of regional service company’s and brokers that share resources, training and parts. First line maintenance depending on what is available in your area can be handled by ether your cash supplier or your 2nd line maintenance company.
Cash Replenishment
Cash replenishment is usually handled through
armored car service. The two national armored car companies are;
Loomis Fargo and Brinks. Quality of service by the national
armored car companies differs by geographic area. It may be
necessary to contract a local armored car company to insure a
faster response time. Transact and your financial institution
can help to recommend the best service in your area.
Some armored car companies offer all 3 services (cash,
first line and 2nd line. Examples include Pendum, Shields and
ANI. This offers a unique advantage allowing for one source for
service. When 2 companies are involved, the relationship falls
into the following categories.
If the armored car company does first line maintenance
then a meet would have to be scheduled for 2nd line support so
the safe can be opened.
If the 2nd line provider does the first line maintenance
then a shared liability agreement between the two companies
allows access to the safe for both. The shared liability is
facilitated by and electronic lock on the ATM safe. Armored car companies have different
requirements as to the way that cash is handled and the
requirements for locks on the ATM. Transact ATM's come configured with four cash
cassettes (doubled with the redundant dispenser to 8) that will
hold any denomination typically we use $50’s or $100's, $20’s,
$5’s, and $1’s. Each cassette can hold approximately 2000 bills.
You have options as to how your armored car company handles the
cash. We recommend a cash swap where you would start with the
same amount at each drop.
Depending on the vendors requirements they can load and
count cash at the ATM or you can purchase extra cash cassettes
which allows loading at the vault. Your armored car company
would then exchange the cassettes at the ATM and residual cash
is deposited in your bank account. ATM's have 3 types of locks; combination,
combination key, and Kaba-Mas electronic locks where the
magnetic key keeps record of who opened the ATM. Transact’s new
ATM's are ordered with Kaba-Mas locks standard.
Transact provides armored car balancing
procedures with ATM balancing cards for data entry and balancing
at the ATM. “The success of any ATM implementation and ongoing use rely on the relationship with your local vendors and willingness to take ownership of the device.”
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